Return Policy

What is your return policy?

We are more than happy to accept any returns and/or exchanges within 30 days of the date the item was sent out to you, if the item(s) is unused & returned in its original packaging! Make sure to hang on to your box until you are sure you LOVE your item!! Once we receive your return, we will return your money back on your card! 

 

How do I ship my return back to your store?

When shipping back an item or your entire order, please do not send the product(s) back without your receipt or invoice. All items must be sent to the following
address:

Petals & Blooms Home Decor

5780 N Star Road Ferndale, WA 98248

+ You will be responsible for paying for your own shipping costs for returning your item(s).

+ Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

+ Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Late or missing refunds

+ If you have not received a refund yet, please first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted.

+ If you have not received your item(s) please contact the carrier first & then contact us if they are unable to locate your package.

+ If you have done all of what we have asked from above & you still have not received your refund yet, please contact us at petalsandbloomsbham@gmail.com or phone/text 360-920-1294

 

Wrong Item or Damaged Item Received

If your order has arrived damaged (or you receive the wrong item) please be sure to notify us within 30 days of the original ship date in order to be eligible for a refund! Please also include photos of both the item & the packaging it came in. These are required for our team to be able to assist you. It also helps us understand what went wrong so we can prevent similar issues for you & others in the future!