Petals & Blooms Home Decor Refund Policy
Thank you for shopping & supporting our family business!!
We are more than happy to accept any returns and/or exchanges within 30 days of the date the item was sent out to you, if the item(s) is unused & returned in its original packaging! Make sure to hang on to your box until you are sure you LOVE your item!!
Late or missing refunds
· If you have not received a refund yet, please first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted.
· If you have not received your item(s) please contact the carrier first & then contact us if they are unable to locate your package.
· If you have done all of what we have asked from above & you still have not received your refund yet, please contact us at firstname.lastname@example.org or phone/text 360-920-4651.
Wrong Item/Damaged Item ReceivedIf your order has arrived damaged (or you receive the wrong item) please be sure to notify us within 30 days of the original ship date in order to be eligible for a refund! Please also include photos of both the item & the packaging it came in. These are required for our team to be able to assist you. It also helps us understand what went wrong so we can prevent similar issues for you & others in the future!
How long does it take to get my item?
Your item is processed upon placing your order! Most items ship within just 1-5 business days but there are specialty items that will take up to 15 business days to ship!
· Please do not send the product back without your receipt or invoice. All items must be sent to the following address:
Petals & Blooms Home Decor
5780 N Star Road
Ferndale, WA 98248
· You will be responsible for paying for your own shipping costs for returning your item(s).
· Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
· Depending on where you live, the time it may take for your exchanged product to reach you, may vary.